Introduction

Customer Relationship Management

Improve the relationship with your customers with integrated CRM software​

With 2Shapes, you will be able to follow-up orders, opportunities, invoices, and quotations with just one customer relationship management system..

All your customer information at a glance

The CRM allows you to see all the interactions a customer has had with your company, including previous purchases, inquiries, and feedback. This information enables you to personalize your communication with the customer, making them feel valued and understood.

Everything is centralized, whether from your physical or online stores

When quote and invoice information is centralized in a CRM, it can be easily shared with other members of the sales team or other departments within the organization. This improves visibility and collaboration, leading to better decision-making and more effective communication.

A reminder of shipments, anniversaries and events

Were they interested in what you sent them last month? 2Shapes will remind you of everything the next time you will open your customers’ file when they are back to your jewelry store.

The Anywhere, Anytime, Any Device

2Shapes doesn’t require any installation; don’t worry about complex installations in your store; 2Shapes works on any device, and you will love it on an iPad or a phone.